Terms of Service

1. Introduction

Welcome to CoGenerics. By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our site.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements. By placing an order, you confirm that you meet these requirements.

3. Licensed Products & Compliance

CoGenerics provides access to licensed generic medicines sourced from verified suppliers and fulfilment partners in India. We do not manufacture or prescribe medications. All products are supplied in compliance with applicable international pharmaceutical regulations.

4. Use of Website

You agree not to:

  • Misuse the website or engage in unlawful activities
  • Upload malicious code or interfere with site functionality
  • Use the website for commercial resale without authorisation

We reserve the right to restrict or terminate access to users violating these terms.

5. Orders & Payments

All prices are listed in GBP or equivalent currency. Payments must be made through secure, approved gateways. Orders are confirmed only after successful payment. We reserve the right to cancel or refund orders in case of pricing or stock errors.

6. Shipping & Delivery

Orders are dispatched from India within 24–48 hours. Estimated delivery times vary by region. See our Shipping Policy for full details.

7. Refunds & Replacements

Our Refund & Replacement Policy outlines eligibility, process, and timelines for refunds and replacements.

8. Limitation of Liability

CoGenerics is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products. All medications should be used under the guidance of a qualified healthcare professional.

9. Intellectual Property

All website content, branding, logos, and materials are owned by CoGenerics and protected by applicable copyright and trademark laws.

10. Governing Law

These Terms are governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of UK courts.

Contact

For enquiries related to these Terms, email legal@cogenerics.com.